People in Rottingdean have inundated their councillors with complaints after garden waste collections were missed across the village.
Brighton and Hove City Council charges an extra £94 a year to collect garden waste fortnightly from 240-litre brown bins.
Brighton and Hove Independent councillor Mark Earthey took up residents’ complaints after receiving emails from people living in several streets in his ward, Rottingdean and West Saltdean.
Complaints came from Meadow Close, Bazehill Road, Eley Drive, Dean Court Road and parts of Falmer Road, with residents saying that their collections were missed at the end of last week.
Bazehill Road resident Mike Sexton was one of the people who raised the issue with the council and on the Facebook group Rottingdean Chat.
The council said that the service was disrupted because a shortage of drivers had affected routes in Rottingdean and Saltdean.
As of yesterday (Wednesday 24 July), Mr Sexton was still waiting.
He said: “(I’m) disappointed about the delivery being missed but more disappointed that the council seem to be claiming that they have now caught up with the missed collection as this is not true.
“Mine and my neighbours’ garden waste has still not been collected and, going by past experience, I doubt it will be until the next collection is due.”
Councillor Earthey said yesterday that he believed that Cityclean, the council department that operates the service, was catching up.
He said: “I will hear back from the residents if the collections have not caught up this week.”
Labour councillor Tim Rowkins, the cabinet member for net zero and environmental services, said that, as well as a driver shortage, two roads were missed in Rottingdean because of a road closure and would be revisited this week.
He said: “We apologise for any inconvenience and have taken on some additional drivers which will help us avoid any similar challenges in the future.”
Pathetic excuses. We pay you to collect this waste so get on with it. You’re never late in collecting the payment….. I’m looking forward to my rebate!!
More like an extended subscription. I did have to chase them a few times though. It is a shame I had to CC the Ward Councillor to get a reply to my question.
We can’t even get green waste bin, we are on a waiting list?
We were on the list for about a year. We got one after our local councillor emailed them, however someone in the same road was on the list at the same time, didn’t get hers. I’ve no idea whether or not she chased it up.
Make sure that you report the missing collection every time – The council should then move your subscription date forward by a fortnight for every collection missed…
I know you don’t t know the answer – but why doesn’t the council move everyone’s subscription forward automatically when collections are missed? They well know which have been missed. PS I have suggested this but obviously got no reply.
Ciryclean still runs on paper systems in a majority of its work, and I agree with you. The extension should happen automatically, because I imagine there are a lot of people out that do not chase up on this.
Due to missed collections, our subscription was extended to June. Already, a collection’s been missed.
However, it’s economical and practical for me (also my neighbours benefit as well). I doubt private companies could compete with the price. Magpie no longer have garden waste on listed on their website, and they’re capacity is full. Brighton Community Compost don’t have rates on their site. What I feel sad about, yes sad, is that I feel there is so much else this service could offer for the whole community, and generate income.
Garden waste not collected Thursday 29th August 2024. 12 Easttfield Crescent BN1 8EL. Bin now overflowing.
Not useful this time of year..