An IT fault with Brighton Station’s ticket machines which means they will only accept cash is causing problems for passengers this morning.
The issue also means information screens are blank, and prepaid tickets can’t be collected.
Staff are handing out compliments slip to passengers who can’t buy a ticket, and Southern Rail is telling people to board trains without tickets and pay their fares at the other end.
It says all staff are working on fixing the fault as soon as possible.
Oh my goodness Brighton Station you are utter madness today!! #getmeoutofhere! #londonbaby
— Maria Thomas (@Mariathomas3) July 25, 2015
#Brighton station even more chaotic than usual on a summer weekend. Relying on the underwater PA… #southernrail pic.twitter.com/9IqS7K4pI4
— Learn On The Train (@learnonthetrain) July 25, 2015
Chaos at Brighton Station. No card payments and no collection of prepaid tickets. I’m currently on a train clutching a compliments slip.
— superlative (@superlative) July 25, 2015
There are currently IT issues at Brighton station effecting information screens and ticket machines, staff are on hand to help. — SouthernRailUK (@SouthernRailUK) July 25, 2015
This is why the railways should not be in private hands all those at the top have new cars and drive to work
I don’t believe that who owns the railways would make any difference to this. It seems as if an IT change has been badly implemented…
The amount paid in subsidy to the railways over the last twenty years has been 4-5 times that paid to British Rail. Vast sums have been paid in excessive salaries and bonuses for senior managements and in dividends for shareholders. Of course it matters who owns the railways.
@SouthernRailUK – Not only are you unable to manage a rail terminal but you cannot even spell correctly on Twitter!
‘Effecting’! I don’t think so!